How do I place an order?
First, choose products by browsing through the categories pictured on the home page or the menus on the left hand side of the home page. You can also search for products by using the search box, which is positioned at the top of every page. For the best search results please use full words only when searching. Add items to your cart by pressing the ADD button which is positioned towards the right of each product listing. Tip - add multiple items from one page to your cart by filling the quantities in the quantity box then press the red ADD ALL button which is positioned towards the bottom right of each product page. After you've finished filling your cart, press the Checkout button which is positioned at the top right of every screen. You can then login to complete the payment process or register for an account if you are a new customer. Please Note: If you are a new customer and your delivery address is not a business address, please contact us before placing your order to confirm your trade customer status.
Who do you supply?
Florist Supplies UK imports & wholesales florist sundries and artificial flowers for the purpose of supplying trade customers only. Sorry we do not supply to the general public.
We have gained a solid reputation over the years for supplying only to trade customers. Our customers appreciate that we do not sell to the general public, as this practice can be detrimental to their businesses. They are your customers, not ours.
How much is the minimum order value?
The minimum order value is £75+vat.
Why do you offer two price levels?
In order to offer the lowest possible prices we can to our customers, we must sell large volumes of stock, this helps us to negotiate preferential pricing with our suppliers. We offer discounted pricing (bulk price) for most of our products in exchange for larger orders from customers.
Can I mix the colours/styles of several items to get the bulk price?
No sorry, the bulk price applies to each colour individually, unless the item is sold in a box of assorted colours.
How much is delivery?
For orders between £75+vat and £149.99+vat the delivery charge is £7.95+vat. For orders over £150+vat delivery is free throughout the UK, except to the following destinations: Northern Island, Scottish Highlands, Offshore and Channel Islands, Eire & the Scilly Isles, where it may be necessary to apply additional charges. Please contact us for more information regarding the additional charges - 01744 611911. Additional delivery charges will always be confirmed before additional payment for delivery is taken. Delivery costs to anywhere else in the world can be discussed with our customer service staff by calling 01744 611911. Alternatively please feel free to place your order from anywhere in the world and we will contact you to advise on delivery charges. Your payment card will be charged at the time the order is placed and a refund will be processed if the additional delivery charges are not mutually agreed.
What methods of payment do you accept?
You can pay for your order with a debit or credit card. Sorry we no longer accept cheque payments.